David's Directory pinpoints the exact records department, billing contact, fax number, and ROI vendor — verified, across the DMV and expanding — so requests go out the same day, not next week. Developed for PI law firms, insurers, and claims teams.
Business contacts only — no PHI, no BAA required.
Call the hospital. Get transferred. Learn it's outsourced to a vendor nobody wrote down. Call the vendor. Wrong department. Leave a voicemail. The demand package waits. The attorney asks why.
Thirty minutes per provider. Hundreds of providers per year. And the contact you finally found? It changed last month.
Drag the sliders to estimate what manual tracking down of records and billing contacts cost your team.
≈ 40 inquiries per person each month
Fixed assumption: a $42/hr fully loaded staff cost.
Example: a 3-person records team
Plan auto-selected for your team size — Starter covers teams up to 4, Professional up to 12. See full pricing →
Sources & assumptions: Model assumes 15–30 minutes of staff time per manual inquiry (you choose), ~20 working days per month, at $42/hr fully loaded cost (~$70,000 salary plus ~25–30% benefits and payroll taxes). Our salary input is deliberately conservative — below the $86,540 average paralegal wage for the Washington-Arlington-Alexandria, DC-VA-MD-WV metro area (U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024, occupation 23-2011) and below the ~$73,000 median reported for Arlington, VA by PayScale (2026).
The sticky notes and spreadsheets go stale. The "ask the senior paralegal" system walks out the door when she does. Calling around burns the hours just as the calculations above demonstrate. General-purpose inquiry tools don't know hospitals outsourced billing records to vendors three months ago.
Nobody has developed a verified, maintained routing directory for records requestors. So we did.
Before Lines Software existed, our founder spent more than seven years as a personal-injury paralegal in the DMV — handling hundreds of cases and sending thousands of records and billing requests. David's Directory is the tool he wished he had — every contact, fax number, and billing vendor in one place, so requests go out in minutes, not days.
Full directory access in minutes
Get the records department, billing contact, fax, and ROI vendor instantly — or just Ask David
By fax, mail, or portal — routed right the first time
Verified routing contacts across the DMV · updated continuously · expanding nationwide
If our data is ever out of date, request a verified update — so the next request routes correctly.
Ask David anything in plain English and get the routing answer in seconds.
Stonebridge Regional Medical Center offers several services. Which records do you need?
Stonebridge Regional Medical Center — Facility Bills
Vendor note: mail is accepted, but the portal is fastest for status checks.
Illustrative example with placeholder data — real listings include verified contacts, fax numbers, and vendor routing for every facility.
Today, David answers. Starting Q3 2026, David acts.
Be first in line when David's automation launches in Q3 2026